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What is an organization?
An organization is where you and all of your colleagues can collaborate in a single space. An organization is established by the domain associated with your email address. For example, if your email address is @company.com, all individuals with the same domain email address (@company.com), will have access to the organization.
Note: If you sign up and create an organization with your personal email address, one that is managed by a free email provider (i.e., gmail.com, yahoo.com), a personal workspace will be created instead.
Within an organization, people can work together to plan and execute projects, which are made up of tasks.
People in your organization
There are three types of people within your organization:
- Account Administrators
- Members
- Guests
Account Administrators
An Account Administrator manages billing for a set of registered users (i.e., Members, Guests). They are responsible for paying for access to TrueNxus. The first person to create an account establishes the organization based on the domain in their email address (@company.com). The person who establishes the organization is the first Account Administrator. When additional people with the same domain in their email address sign up for an account they are added as Account Administrators. Multiple Account Administrators can exist within an organization.
While Account Administrators have the ability to add and remove access to the organization, they can also delegate the ability to add new users to Members within their account. Apart from billing and the adding and removing of new users within their account, they have the same permissions as Members and are invoiced as Members.
Members
Members are your colleagues. A Member is anyone with a shared domain email address (@company.com) as the organization.
Members can do the following:
- Create projects
- Create teams
- Create tasks
- View all public projects
- View all public teams
- View all organization Members
- View all organization Guests
Guests
Guests are clients, contractors, consultants, lawyers, or any other third party that does not share an email address with you. For example, name@gmail.com is considered a Guest, because the @gmail.com domain does not match the @company.com domain. Guests cannot join an organization without being invited.
Guests have limited access and can only:
- Create tasks
- View public and private projects they are assigned to
- View public and private teams they are assigned to
- View organizational Members they work with on a project or team
- View organizational Guests they work with on a project or team