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If you are an Account Administrator and you deactivate a user, the below-automated actions will be triggered depending on the user's role.
Members
- The member will be immediately logged out and will not be able to re-access the organization unless the following actions are performed:
- The deactivated member adds his/her credit card to become an Account Administrator.
- Note: the system will send a link in an email to validate that the email address is still active, prior to allowing the deactivated member to become an Account Administrator. As a result, if the member is no longer employed, it is advised that you deactivate the member only after their email access has been terminated in order to avoid any issues.
- You or another Account Administrator adds the deactivated member as an active member under their account.
- The deactivated member adds his/her credit card to become an Account Administrator.
- The member will receive an email notifying them that they were deactivated
Guests
- The guest will be immediately logged out and will not be able to re-access the organization unless the following actions are performed:
- You or another Account Administrator adds the deactivated guest under their account.
- The guest will receive an email notifying them that they were deactivated
Once a user is deactivated, you'll still see the user's avatar throughout the site as they can always be re-activated. However, rest assured that they cannot access the app unless they are re-activated by you or another Account Administrator in your organization. As a result, we advise that you make sure they are removed from all projects and their tasks are reassigned.